February 17, 2026

From Intercom Ticket to Shipped Feature in One Sprint

A user submits a support ticket. Three sprints later, someone builds something adjacent to what they asked for. What if the entire pipeline — from ticket to shipped code — happened in one sprint? Here's how.

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February 16, 2026

Why Your Sprint Planning Is Broken (And How AI Can Fix It)

Sprint planning fails because priorities are guesses, feedback is stale, and user signals get lost in translation. Here's how AI-powered feedback loops fix the pipeline from user voice to shipped code.

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February 15, 2026

NPS Scores Meet AI: Closing the Feedback Loop Automatically

Your NPS surveys collect gold — feature requests, pain points, churn signals. Your coding agent never sees any of it. Here's how to automatically route NPS insights into your development workflow.

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February 14, 2026

How to Make Cursor Build What Users Actually Want

Cursor, Copilot, and Claude Code are incredibly powerful — but they're building in a vacuum. Here's how to feed real user signals into your coding agent's context so it stops guessing and starts solving real problems.

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February 13, 2026

The $50K Bug: When Your Coding Agent Optimizes the Wrong Thing

A team's AI coding agent spent three weeks building a perfectly engineered feature that no user wanted. The real bug wasn't in the code — it was in the feedback loop. Here's the $50K lesson.

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February 12, 2026

Coding Agents Are Missing the Most Important Input: User Feedback

Cursor, Claude Code, and Copilot write amazing code — but they're building in the dark. They have access to code, docs, and tickets, but not to what users are actually saying. The feedback loop is broken.

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